The protection of individual privacy is of fundamental importance to Équité Association (“Équité”). Équité has strict procedures and for protecting the privacy of individuals. It collects, uses and discloses only enough personal information to serve its members and clients/customers efficiently and fairly, while complying with all applicable federal, provincial and territorial legislation. Équité does not use or disclose personal information for reasons other than those for which the information was collected, except with the consent of the individual or as permitted or required by law.
Can an individual access personal information that Équité has about them?
Yes, Équité will provide an individual with access to their personal information records. However, there could be some limitations to our ability to respond to a particular request. Some examples may include:
How can an individual gain access to the personal information Équité has about them?
Accountability: Équité is responsible for personal information in its possession or control, including personal information that Équité transfers to service providers to perform functions on Équité’s behalf. Équité has designated a Chief Privacy Officer who is accountable for the handling of such personal information.
Identifying Purpose: Either before or at the time any personal information is collected, Équité identifies to the individual the purpose for collecting the personal information.
Consent: the collection, use and disclosure of personal information is only done with the knowledge and consent of the individual, except in circumstances permitted or required by law. Every reasonable effort is made to ensure that the individual understands how her or his personal information will be used.
Limiting Collection: The collection of personal information is limited to that which is necessary for Équité to accomplish the identified purposes.
Limiting Use, Disclosure and Retention: Équité only uses or discloses personal information for the purpose for which it was collected. Équité only retains personal information for as long as it is necessary to fulfill that purpose. Équité does not disclose an individual’s personal information to third parties, except if required in the course of fulfilling the purpose for which it was collected.
Accuracy: All personal information is kept as accurate, complete and up-to-date as necessary for the purposes for which it is to be used. An individual may at any time ascertain the accuracy and completeness of the personal information held by Équité and have the information amended if it is not accurate or complete.
Safeguards: An individual’s personal information is protected by security measures appropriate to the sensitivity of the information. Équité ensures that personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets and restricted access to computers.
Individual Access: Upon the written request of an individual, Équité will inform the individual of the existence, use and disclosure of her or his personal information. An individual will be given reasonable access to her or his personal information, and will be able to ascertain its accuracy and completeness except in certain circumstances, consistent with personal information statutes across Canada. Where access is not provided, Équité will explain why access was not provided.
Compliance: Any individuals having questions about how Équité handles personal information or wishing to inquire about compliance with the above principles may contact Équité's Chief Privacy Officer at:
Chief Privacy Officer
2235 Sheppard Avenue East
Atria II, Suite 600
Toronto ON M2J 5B5
Équité Association has procedures in place to receive and respond to complaints or inquiries about its policies and practices relating to the handling of personal information. The complaint procedures are easily accessible and straightforward. Équité will investigate all complaints; and if a complaint is found to be justified, Équité will take appropriate actions including, including amending its policies and practices where warranted.