Shift Technology

Who are Shift Technology?

• Shift Technology delivers AI-based decision automation and optimization solutions to the global insurance industry. The company’s solutions address several critical processes across the insurance policy lifecycle, including fraud detection, to help insurers achieve faster, more accurate claims and policy resolutions.
• Shift uses artificial intelligence to help insurers spot suspicious claims, identify rationale for suspicion, and provides a blue print for investigation of such claims. The technology also identifies organized fraud networks giving greater insight into connected bad actors.

How does Shift Technology contribute to the fight against fraud?

• Shift is helping Canadian insurers tackle the $2-3 billion fraud issue by not only uncovering a greater amount of fraud hidden in the claims process, but also improving the outcomes of investigations.
• Shift serves insurers around the world.

Spotlight: Success Story of 2021

In August of 2021, Economical Insurance, a leading property and casualty insurer in Canada, selected Shift Claims Fraud Detection to help it better spot potentially suspicious claims in its Personal and Commercial Auto and Property lines of business. Believing strongly that fraudulent claims have a negative impact on all policyholders, Economical was looking for an automated solution that could build on their existing AI tools, integrate third party data and reduce reliance on manual processes to help in their ongoing efforts to ensure legitimate claims are settled as quickly, accurately, and fairly as possible. To help achieve this goal, the insurer turned to Shift.