Équité Association Investigators win the International Association of Auto Theft Investigators’ (IAATI) Insurance Investigator(s) Group of the Year Award for the second year in a row
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Assistant Director

About Équité Association

As a not-for-profit organization, Équité Association supports Canadian insurers to fight fraud by using advanced analytics, intelligence best practices, and coordinated investigations. Combining expert investigative services and advanced analytics, Équité serves as a unified organization, delivering improved service and fraud analytics for vehicle and cargo recovery. Leveraging relationships with law enforcement, partners and industry organizations, Équité serves as a centre point for insurance crime across all insurers, and is protecting Canadians by working to eradicate insurance fraud and crime. Équité, is invested in diminishing crime in Canada, and protecting all Canadians against exploitation.

About the Role

The Director Assistant, reports to the Director, Auto Theft, Quebec Region, providing comprehensive support to the InvestigativeServices Team (ISD). This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

The position offers a motivated, astute person the opportunity to have an indelible impact on the organization’s evolution an organization focused on creating a vibrant, accessible culture that welcomes open discourse, supports the members, and balances technology, process and people. 

Specific accountabilities include:

  • Assist the Quebec region director in the file management and employee supervision.
  • Assist the regional director in the SAAQ Database info sharing program.
  • Assist the Director with Équité programs such as PATNET, other training and marketing presentations when required.
  • Vehicle Identification for law enforcement and member insurance companies.
    - Identify and investigate organized auto theft rings.
    - Provide expert vehicle examinations to police, insurance companies.
    - Where required, provide detailed reports on theft recoveries for police and insurance companies.
    - Provide expert witness testimony when required for police.
    - Seize and maintain continuity of exhibits from cloned vehicles.
    - Assist outside agencies with follow-up investigations related to stolen vehicles.
    - Assist with auto theft related investigations which might include several categories.
    - Investigate tips into fraud-related matters.
    - Monitor stolen auto reports
    - Provide data base queries for police and insurance investigators to assist with investigations.
    - Attend court as Expert Witness in Vehicle Identification.
    - Assist other agencies such as, CBSA, Police department, TRANSPORT CANADA, SAAQ and Members Insurer
  • Effective communication and promotion of ISD projects and Équité brand.
  • Invest in building long-lasting relationships both externally and internally, including working relationships with partners to facilitate future and ongoing auto theft investigations.
  • Other projects/duties as assigned for the overall benefit of the organization.

Qualifications

  • Fluent in French. English written and spoken is an asset.
  • Results-focused approach and strong work ethic.
  • Energized by a fast-paced environment.
  • Able to maintain a high level of integrity and discretion in handling confidential information.
  • Good communication skills – from public speaking/presentation skills to proficiency in use of Microsoft Office Applications including Word, Excel and PowerPoint.
  • Demonstrated Law Enforcement experience including:
    - Active involvement in investigation of major crimes and investigation of organized crime groups.
    - Ability to conduct complex investigations including identifying the major processes of the illegal activity, and identification of major groups that are involved in criminal activity in Québec and other parts of Canada.
    - Knowledge of the Criminal Code specifically auto theft, property and fraud related sections.
    - Qualified in court as an expert witness in vehicle identification is an asset.
    - English written and spoken is an asset.
  • Ability to compile complex reports for management and investigations. Major Case Management experience is an asset.
  • An understanding of the insurance industry, insurance claims investigations, and the entire insurance process.
  • Knowledge of Carfax, Auto Plus, ISO, and how these applications can assist in the investigation of auto theft related crimes.
  • Comfortable and excels with in remote work.

We encourage applications from people from all  communities. We value our culture of diversity and inclusion, and welcome all applicants, including women, Indigenous, Black and people of colour, LGBTQ2S+ people and their allies.